From Uncertainty to Opportunity: Ian's Journey with SkillSET and AdaptNI

Ian joined the SkillSET programme in January 2024 after leaving his previous role due to a lack of support from management. Recognising the barriers he faced as a Deaf BSL user, he turned to AdaptNI for tailored employability support.

Ian needed help with job searching, updating his CV, and interview preparation. He also sought a better understanding of his rights as a Deaf person in the workplace. With

AdaptNI’s guidance, Ian learned about the reasonable adjustments he was entitled to—such as access to a BSL interpreter, receiving interview questions in advance for translation, and being granted additional time during interviews to support clear communication between himself, the interpreter, and the interview panel.

With this support in place, Ian successfully applied for a Delivery Driver role at Wiltshire Farm Foods. AdaptNI continued to support both Ian and his new employer by delivering Deaf Awareness Training to the wider team. This training gave staff the tools and knowledge to communicate more effectively and foster an inclusive working environment.

Thanks to these changes, Ian felt confident starting his new role, knowing that his colleagues understood his communication needs and were equipped to support him. The inclusive approach taken by Wiltshire Farm Foods helped Ian thrive in a predominantly hearing workplace.

“I really appreciate with Adapt NI with the courses they offer and to help me with the job application form and practice for the interview.” – Ian

Ian pictured in front of the work van

Are you Deaf, have hearing loss or Tinnitus, and need support finding work?

Or are you an employer with opportunities and want to build a more inclusive workplace?

AdaptNI offers tailored employment support and Deaf Awareness Training across Northern Ireland.

Whether you’re looking for your next job or want to recruit inclusively, we’re here to help and the support doesn't stop there - we also deliver WorkableNI - in work support.

Get in touch today: info@adaptni.co.uk

Find out more: www.adaptni.co.uk

Let’s work together to remove barriers and create equal opportunities for all.